Smittybilt 2833 Trail Machete

Smooth transaction

completely satisfied

Shipping was super fast, however product arrived with slight damage, had some minor paint chipping. Was disappointed, but installed anyways as I needed for use right away and didn't have time to return.

Great

It was great

please send tracking info

Good

Easy shopping experience

Order arrived quickly and was exactly as described. Great prices and service!

Grate

Good price on my THU-A90275. Had to contact customer service...they were professional and eventually resolved my concern. Called over the phone and the guy told me he couldn't help me with a coupon/refund, but that I had to contact support via email (I guess the phone support and email support aren't one and the same). It took a couple emails, but eventually they refunded me what was due.

Cheapest

Simple and easy to order

I ordered a water pump from them and that Amazon was advertising as a Chrome pump. When I discovered it was not chrome, I asked to cancel the order which was prior to shipping notification. I was told by customer service it had already been sent and I would have to wait until the item was sent for a return to be processed. The return was sent back and all money was credited to my account as promised.

I saw nothing but good reviews and the money back guarantee, these together helped me finalize my decision to order from this site. I ordered just before the weekend started so I think it took my order a little longer to process. I was relieved to find that my order was shipped on the day I ordered it, It just took a little while for the email traffic to catch up. So far things have been good!!!